Privacy policy

At Shemall.pk, your privacy is our top priority. We are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you interact with Shemall.pk, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit/debit card details, which are securely processed by trusted third-party payment providers.
  • Account Details: Username, password, and other details you provide during registration.
  • Usage Data: Browsing behavior, pages viewed, and device information to improve your shopping experience.

2. How We Use Your Information

We use your data to:

  • Process orders and deliver products.
  • Send updates regarding your orders and provide customer support.
  • Improve our website and tailor content to your preferences.
  • Inform you about new arrivals, promotions, and exclusive offers (only if you opt-in).
  • Ensure compliance with legal requirements.

3. Sharing Your Information

We do not sell or rent your personal information. Your data may be shared with trusted third parties such as:

  • Payment processors for secure transactions.
  • Delivery services to fulfill your orders.
  • Marketing platforms for email campaigns (only if you have subscribed).

4. Cookies and Tracking Technologies

Shemall.pk uses cookies to enhance your experience. These small files help us:

  • Remember your preferences.
  • Track website analytics for better performance.
  • Offer personalized recommendations based on your browsing behavior.

You can adjust your cookie preferences through your browser settings.

5. Data Security

We implement robust security measures to protect your data. However, no method of transmission over the internet is 100% secure. We recommend keeping your account credentials confidential.

6. Your Rights

As a valued customer, you have the right to:

  • Access and review the information we hold about you.
  • Request corrections or updates to your personal data.
  • Opt-out of receiving promotional emails.
  • Delete your account and associated data by contacting us.

7. Third-Party Links

Our website may contain links to third-party websites. Shemall.pk is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

8. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review it periodically.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, feel free to reach out to us:

  • Email: support@shemall.pk
  • Phone: 0300-0000000
  • Address: Johar Town, Lahore

Thank you for trusting Shemall.pk. We value your privacy and are dedicated to serving you better!